Hello. My name is Lightning Atkinson, and I founded House Specialties during the early days of the Corona virus pandemic.
The COVID-19 shut-down forced all of us to stay home a lot more than we used to. We had to look at these walls and cook in this kitchen and sit in this back yard a lot more than we ever had before. This brought about a growing need in our communities for home repair services. My friends and neighbors didn’t want to spend $50,000 on a new kitchen, but they did want to replace the garbage disposal that hadn’t worked in 3 years, fix the gate, and hang some artwork on the walls.
The Corona virus also awakened in our society a hunger to do right by the people around us. My wife was an ER nurse on Chicago’s north shore. The outpouring of gratitude for her profession was tremendous. In an environment of mass lay-offs and instability, we all feel a little more connected and responsible for those close to us.
The growing need for skilled trades work and the increased awareness of our shared human connection made this the right moment to start House Specialties. I had recently come out of a corporate job as National Director of Operations for a company with 10 branch offices. Before that I have a long history of entrepreneurship. I knew that if I ever started another business it would be built on trust. That’s what House Specialties is about.
We earn the trust of our clients by providing high-quality work, telling the truth, respecting our customers’ time and their homes, going above and beyond, not accepting projects that we can’t do with excellence, and being responsive to our customers needs. We become the trusted advisor for your home, so we will be your first call for decades to come.
House Specialties earns the trust and loyalty of our employees by offering training (not just in trades skills but also in business management, interpersonal communications and life skills), advancement opportunities, living wages, PTO, health benefits, and rewards. We home-grow our employees from entry-level whenever possible, and hope to soon offer internships and learning opportunities in conjunction with area schools.
I will be the first to tell you that there are many individual handymen than are cheaper than House Specialties. But, we’re not just a guy in a van who can figure out how to fix things…this is an intentional business–built on trust–that will be here for years to come. If that is your flavor, I hope you will give us a call.